J3 Premium Private Hong Kong Tours and Experiences

Frequently Asked Questions

Private Hong Kong Experiences

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J3 Premium Private Hong Kong Tours and Experiences

FAQ


Jamie.JPG

J3 Private Hong Kong Experiences

Your host and storyteller, Jamie, English and I have lived in Hong Kong for 53 years | I know the place.

What happens when I have booked an experience?

 On the day of the experience I will pick you up at your hotel (or at a mutually agreed place) at the agreed time and then drop you off at the hotel (or at a mutually agreed place) at the conclusion of the experience if you wish.

I am able to plan an experience very quickly depending on what you want to see and in the time you have available. 

As far as the itinerary goes, my guests are usually more than happy to leave it to me, particularly first timers to this wonderful city, I normally work out the itinerary in my head once I have met you to give you a rather unique, highly personalised experience of Hong Kong with someone who has lived here for 53 years!

There is always an element of mystery and surprise to my experiences by the way....

Finally, I invite you to go to my Flickr Image site (link on the navigation bar) to help see what Hong Kong is all about, many guests use my site to decide what they want to visit.

J3 Hong Kong Experiences - Payment

I do NOT require ANY deposit from you, payment in cash in either HK$ or US$ on the day is the deal, if you do not turn up or cancel at the last minute I do not get paid, please bear this in mind.

Do you need HK$ Cash for your Hong Kong Experience?

You will need HK$ cash for your experience as we will need this for transport, minor purchases etc. Most shops and restaurants will accept credit cards but if we go off the beaten track cash is needed as many food stalls and market stalls work on a cash basis only. As a guide HK$400 - HK$500 cash should cover most eventualities and it is better to purchase an Octopus Card™ for transport rather than use cash.

There seems to be a lot of walking involved?

As there is a bit of walking involved (even when using public transport) you will need to let me know in advance if you have any walking issues

3 hours, 4 hours, 5 hours - whatever the experience length I structure the pace accordingly and to your needs.

I am not a big fan of steps but please note there are times when they just cannot be avoided - if you have issues, then please let me know.

The usual rules of walking apply, be prepared and make sure you wear appropriate clothing and shoes, water and soft drinks can be purchased at the thousands of convenience stores found on the streets in Hong Kong. 

Finally and to emphasize - all experiences are done at a reasonably leisurely pace, do not worry about this too much, the experience is part walking / part hopping around on public transport with plenty of rest periods, remember I want people to enjoy themselves! 

My J3 Experiences are a combination of walking / using public transport with emphasis on using the MTR (Subway System) which is NOT subject to road traffic conditions - this is by far the best way to see Hong Kong and the most optimal use of your time. I am very sensitive to peoples physical condition (and my own!) and I adapt accordingly no matter what the season

Weather Issues and yes, common sense prevails and yes, it rains in Hong Kong

Hong Kong Summer Rain Storm

When it rains, it can really rain!

Generally experiences will go ahead unless we have some serious issues such as very heavy rain that is forecast to persist all day or we are caught up in a typhoon, in other words I will normally follow guidelines issued by the Observatory in Hong Kong, in a nutshell experiences will be cancelled at the start of the tour, if:

  • it is raining very hard and it is likely to carry on for more than 2 -3 hours

  • there is a typhoon near to Hong Kong and the weather is forecast to get much worse during the day

  • For up to date weather, it's always best to refer to the Hong Kong Observatory

Common sense will prevail and if the experience is cancelled you do not need to pay me

As mentioned The Hong Kong Observatory issues guidelines for very heavy rain and typhoons (quite rare I might add) in which everyone is sent home and then all public transport grinds to a complete halt but like I said that is quite rare, I prefer my common sense approach, persistent heavy rain for 2 or 3 hours just makes being outside a thoroughly miserable experience and once or twice I called of the experience half way through.

I always give clients the option to cancel / reschedule the experience if we have persistent heavy rain

Trust me, exploring in this sort of rain can be just plain miserable but then again I have been out many times in Hong Kong’s tropical rain and it can be fun as long as it only lasts for 10 minutes!

Please also take into account that from June to September it is always very hot and humid (with or without the rain) in Hong Kong, we are talking 30 - 33oC or 86 - 91oF and 65% - 90% humidity during the day and the temperature does drop some in the evening. It is not anywhere near as bad as you think.

What about Foodie Experiences?

Foodie Experiences

…..and who doesn’t love Hong Kong Chinese Food!

I love food, and I estimate I have eaten in well over 1,250 + local restaurants in 53 years here but that does not make me an expert foodie! food is such a subjective matter, what I like you may well hate!

I will categorically state now, that I do not do foodie experiences, but I am perfectly happy to stop and eat at restaurants (or sample egg tarts!!) and I know some great places to fit any budget.

If you want a specific foodie experience then there are other dedicated food tour companies who have excellent reputations, these would be a much better bet for you and I am happy to refer quality companies, we are all great friends!

How about visiting Disneyland or Ocean Park?

Pure 24k Gold Mickey Mouse

23.2lbs (10.53kg) of gold US$970,535+ based on the price of gold 25th December 2024! - Chow Tai Fook, Jewellery Retailer, Hong Kong

Hong Kong Disneyland and Ocean Park are great for adults and kids alike. If you wish to visit such attractions as Disneyland or Ocean Park then you need to allow 6 - 8 hours as an absolute minimum. They are very easy to get to but in order to get the best out of the visit, you need to allocate time as many of the popular attractions have big queues. Visiting any outlying Islands will also require a good part of the day.

I would also point out that hiring me to take you to Disneyland or Ocean Park is just not necessary, you can easily do these on your own, they are both pretty easy to get to.  

Do you offer other Offbeat Experiences or Tours?

I do not in any shape or form do Public Group Tours or hybrid Coach | Walking Group Tours

You simply cannot replicate the fabulous experience of being on a private experience when you are in a group of 20 - 30 people with a flag waving, microphone wielding bored Tour Guide with poor English working from memorised script and aggressively upselling additional more expensive paid tours

Please note that my experiences are Private I do NOT do PUBLIC GROUP TOURS In other words just you and me, it is NOT possible for other people to join our experience unless you invite them!

I specialise in Hong Kong Experiences only - by Hong Kong Experiences I mean Hong Kong Island, Kowloon and the New Territories including Lantau Island., I do NOT ever go to Macau or into Mainland China but I can recommend quality companies that do

Please do note that I cannot do HIKING Experiences or similar in remote locations, Hong Kong is huge roughly 430 sq miles (1,113+ sq km) and doing experiences in the remote regions of the New Territories is not possible. There are a number of companies that specialise in Hiking Tours and such and I am happy to refer them.

Please note that my Experiences are part walking and part using Public Transport, this is the best way to see Hong Kong. It is not all walking, there are rest breaks and as a reminder - I am very sensitive to peoples physical condition (and my own!)

What happens if you are already booked?

I may still be available even on days where I have an existing experience depending on your timing and the number of hours for the experience, if needs be please contact me for confirmation.

I am always happy to work on Sunday's and public holiday's including Christmas Day and New Year's day.... I would say that Sunday is absolutely the most popular day to do an experience in Hong Kong, so much to see and do!

Yes, I am a very busy chap so prompt booking is always advisable as I work on a first come, first served basis and I work 7 days a week!  I do love a good night experience as well... however there are times when I simply will not be able to fit you in, sorry!

I have no issues at all about giving you a recommendation for other excellent private guides in Hong Kong, we are all great friends.

Is it true you did a tour of Hong Kong with a famous Princess?

Yes it is! and if you click on the button above you can read all about it…. it was certainly a memorable day and yes, it is also true that we travelled quite some distance on a public bus!

Do you cater for older people and Seniors?

I love Seniors!

I have a lot of experience in doing Premium Private Experiences of Hong Kong with Seniors - we have fun!

Absolutely, over 60% of the experiences I have done have been with guests over 50 years old!

Do you cater for kids and are your experiences kid friendly?

Kids are always welcome on a J3 Experience

Kids 16 and under at the time of booking are FREE OF CHARGE and are always more than welcome

Kids 16 and under at the time of booking are FREE OF CHARGE and are always more than welcome

Absolutely! I specialise in family experiences, I am a family man with 3 kids of my own (and I used to regularly supervise school trips) so again children are welcome (of any age).

We have raised 3 boys who are now 25, 32 and 41! you never stop thinking of them as kids though and I get great joy in explaining Hong Kong to young folk!

........but be mindful that keeping small kids under 4 interested for 3 - 5 hours can be a problem depending on what type of experience you schedule, however I take it all in my stride I have been told that I can even keep moody teenagers amused, my badge of honour so to speak… I am very tolerant!

Any awards and Tripadvisor Reviews?

Absolutely

J3 Private Experiences Hong Kong

Awarded the Tripadvisor Certificate of Excellence 9 years in a row 2012 - 2020 | 800+ reviews with a 5 star average! and Tripadvisor Hall of Fame winner 2014 - 2018

Tripadvisor Review

What my guests thought of their family experience

Why have you not had any Tripadvisor Reviews since 2020?

A valid question

In a nutshell Covid 19

The Hong Kong Government banned tourists from Hong Kong for 3 years, February 2020 - March 31st 2023 and any tours I had in hand were cancelled and I received NO bookings during that period, so I reverted to doing Consultancy work to pay the bills and it is only recently that I finished the last of those projects so it is time I got back in the game as they say.

What sort of people book your Experiences?

Who Books a J3 Experience with Jamie?

I do Premium Private Experiences of Hong Kong with all guest types | age groups | nationalities and occupations

Can I phone you?

Can I call you?

You can always send me a message on WhatsApp

In a nutshell, when I am busy I simply DO NOT answer my telephone and I extend this courtesy to all guests. my phone number is also my WhatsApp number if you want to send me a message

Can I email you?

Email - the best way to get in touch with Jamie

I have 2 email addresses

Yes I have 2 email addresses

  • jamie@j3consultantshongkong.com

  • jamie@j3tourshongkong.com

I try and reply promptly but please factor in time zones and that during the day I am out and about, certainly you will receive a reply within 24 hours

If email is not your thing, I have contact forms you can fill in and send to me.

What languages do you speak?

I am English and a Yorkshireman!

… and I only speak English!

You will not be surprised to learn that I am utterly useless at languages, I speak English only and very well I might add, sorry! I actually know lots of words and phrases in Cantonese but I cannot get the tones right!! My wife much to her frustration has been trying to teach me Cantonese for 40 years!

Cantonese is one of the hardest languages in the world to learn ...and no, it is not some colonial mentality I have, I am just plain stupid! Cantonese is not a problem, my wife and other Chinese family members are a phone call away should there be a problem, and frankly, English is widely spoken in Hong Kong as it is after all, one of our official languages.

… and an apology to all French, Spanish and other European Language speakers, I speak English only.

Photographs and Photography?

My Sony RX1 r Mark 2

I am a bit of a photographer with specialist local knowledge of Hong Kong | over 170,000+ Hong Kong images on my Flickr Site

Unless otherwise stated, all images on this site have been taken by me Jamie.

Photographs | Images appearing on this website and on my Flickr Site should be used solely as an indication of attractions. Actual attractions may vary according to the itinerary as well as the experience we do.

I reserve the right to photograph any event and participants, as well as use any images taken for promotion and / or commercial purposes without further recourse or compensation.

I do like to take photographs and will keep this to a minimum and I am always happy to take quality images of you and send them to you, I have a very nice (and expensive ) camera! - no poor quality smart phone images to be had from me!

Is it ok to tip me at the conclusion of the experience?

US$1,000 1934 Banknote

…. and NO, my guest did not part with it as a tip!

Tipping is always optional and boy, what an awkward subject to broach! if you have had a great time and want to thank me in this manner, then gratuities are very much appreciated!

...however, let me be clear,  I will never ask, I will never be offended if you do not offer a tip and I am not going to claim that 50% of the tip will go to charity! (and for the record I have been giving to charities all my adult life in Hong Kong!)

Lastly

Hong Kong is a major international city with an excellent reputation and is very tourist friendly. It is a very safe place so carrying expensive camera equipment and wearing a Rolex watch will not increase your chances of getting robbed.

However you need to look after your wallet and mobile phones on the MTR (subway system) and in crowded markets like you would in any bustling metropolis.

I am a keen amateur photographer and I will sometimes take pictures, I keep this to a minimum. I am also more than happy to take pictures of you!

Hong Kong is fast paced and a bit in your face, but it is also very civilised; remember we can get (pre - covid) between 55 - 65 million visitors a year (but only 3.5 million in 2020) so we know how to look after our guests. Take it from me, you will absolutely enjoy your time in Hong Kong!

Me and my personality.... 

I arrived in Hong Kong as a child and have been here ever since and I love it here, I am married with 3 boys who where all born and raised in Hong Kong.... my wife is a local, born and bred in Hong Kong! and Cantonese is her first language.

I have a somewhat evolved (and understated) dry English sense of humour! and you should take this into account when I regale stories about living here.

I am full of completely useless facts about Hong Kong...(and I know plenty of historical facts as well!)

I tend to say it as it is, Hong Kong is NOT perfect by any means and naturally I will answer any question you throw at me, I DO NOT offer up sanitized answers or opinions, I do not sugar coat things and can be quite blunt on certain issues so please take this into account

OK not quite the last bit!

You agree to notify me by email in advance of any pre existing health / medical condition including food allergies and such which may well be an issue with regards to you participating in one of my private experiences.

If you have a pre-existing medical condition then Personal Accident Insurance is strongly advised.

Please bear in mind that my private experiences are walking experiences incorporating public transport as needed. although not particularly strenuous, you should bear in mind that some parts of Hong Kong are hilly and the weather can be very hot and humid particularly the Summer. In this regard, you should consider your ability to engage in medium aerobic urban style walking. If you are unsure about this, please consult your Doctor

All experiences are undertaken at the participants own risk. J3 Consultants / Jamie Lloyd accept no liability or obligation in the event of illness, injury, death or loss or damage to personal property.

It is recommended that you arrange your own Travel Insurance that covers - inter alia, accidents, personal injury, property loss and emergency medical services.

Hong Kong follows the British style traffic flow and crossing rules. To avoid accidents, please be vigilant and remember to follow all road crossing signals and traffic warnings, our Police Officers and Traffic Wardens take great delight in giving a jaywalking ticket to foreigners

Finally - J3 Consultants / Jamie Lloyd reserves the right to take photographs and film footage of clients on tours and / or any activities and to use the material in any way we deems appropriate including but not limited to featuring it on our company website and on promotional materials. 

Disclaimer

All information provided on the J3 Consultants website is correct to the best of my knowledge, errors, omissions and exceptions not withstanding.

J3 Consultants / Jamie Lloyd do not assume responsibility or any liability for any tour participant’s own misunderstanding or misinterpretation of any information provided on this site. 

Parents accept full responsibility for the behaviour / actions of their children whilst on an experience.

J3 Consultants Hong Kong | Terms of Service | Privacy Policy

Information Collection, Use, and Sharing:  I am the sole owner of the information collected on this site. I only have access to/collect information that you voluntarily provide via email or other direct contact from you. I will not sell or rent this information to anyone.

I will use your information solely to respond to you, regarding the reason you contacted me. I will not share your information with any third party, other than as necessary to fulfill your requests, for example to refer you to another recommended tour guide colleague.

Unless you ask me not to, I may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information: You may opt out of any future contacts from me at any time. You can do the following at any time by contacting me via the email address or phone number given on my website:

See what data I have about you, if any.
Change/correct any data I have about you.
Have me delete any data I have about you.
Express any concern you have about my use of your data.

Security: I take reasonable commercial precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.


I am a bit of a photographer with specialist local knowledge of Hong Kong | over 170,000+ Hong Kong images on my Flickr Site with 62 + million views

One of my favourite images that I have taken, the planets really aligned for this one! Victoria Harbour looking across to Hong Kong Island from Kowloon. This is one of my images, I am a bit of a photographer and have a very, very nice camera!


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J3 Consultants Hong Kong, J3 Private Experiences Hong Kong, Private Experiences Hong Kong, Private Tours Hong Kong, Walking Tours Hong, Hong Kong Tours, Tours in Hong Kong, Hong Kong Pearl of the Orient